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Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager Carly Agar | Customer Success Career Coach Family Office Podcast: Billionaire & Centimillionaire Interviews & Investor Club Insights Family Office Podcast: Billionaire & Centimillionaire Interviews & Investor Club Insights Richard C. Wilson, CEO of Family Office Club 鞠强教授:管理心理学 鞠强教授:管理心理学 管理心理学教授鞠强 The Private School Leader Podcast The Private School Leader Podcast Mark Minkus Bitcoiners - Live From Bitcoin Beach Bitcoiners - Live From Bitcoin Beach Mike Peterson Retirement Answers Retirement Answers Jacob Duke, CFP® Pregnancy & Postnatal Entrepreneurs Collective Podcast Pregnancy & Postnatal Entrepreneurs Collective Podcast Niamh Cassidy, IBCLC Konshuhs Agility-Project Manager Coach & Agile Coach, Trainer, Mentor & Author Konshuhs Agility-Project Manager Coach & Agile Coach, Trainer, Mentor & Author Edward Coke, Jr, MSPM,PMP, CAPM, CSM, Agile Coach Islam Channel Islam Channel Islam Channel AsianDadEnergy's Substack Podcast AsianDadEnergy's Substack Podcast AsianDadEnergy HOGENT: kwaliteit dus! HOGENT: kwaliteit dus! The Podcast Planet Jim Rohn Motivation Daily Jim Rohn Motivation Daily Jim Rohn Harvard Business Review Harvard Business Review HBR Evan Carmichael - Believe: Unlocking Your True Potential Evan Carmichael - Believe: Unlocking Your True Potential Evan Carmichael The Empowered Leader Podcast The Empowered Leader Podcast Margaret Williams, MS, ACC Jack Hopkins Jack Hopkins Jack Hopkins How Money Works How Money Works How Money Works High Voltage Business Builders Podcast High Voltage Business Builders Podcast Neil Twa The GaryVee Audio Experience The GaryVee Audio Experience Gary Vaynerchuk Staging Sips Staging Sips Lori Fischer Lead with HOPE Lead with HOPE Dr. Brandi Kelly Planning your Financial Future Planning your Financial Future IG Wealth Management Inc., Mutual Fund Division The Story For Financial Crisis. The Story For Financial Crisis. Catherine Spring 120 jaar IJsfabriek Strombeek 120 jaar IJsfabriek Strombeek The Podcast Planet Optimizing Your Google Business Profile for Maximum Visibility Optimizing Your Google Business Profile for Maximum Visibility GMB Crush Token Metrics Daily Pulse Token Metrics Daily Pulse Token Metrics WW – William Waack WW – William Waack CNN Brasil The Audible Local Ledger Reads to the Blind The Audible Local Ledger Reads to the Blind Audible Local Ledger Chicago Justice Podcast Chicago Justice Podcast Tracy Siska Merita Business Podcast Merita Business Podcast Giorgio Minguzzi Starter Story Starter Story Starter Story The Invisible Hand The Invisible Hand Emma Reid Bloomberg News Now Bloomberg News Now Samejo Casual Fridays REI Casual Fridays REI Casual Fridays REI Economía Para Todos Economía Para Todos esRadio Vegas Circle Vegas Circle The Vegas Circle The Wall Street Skinny The Wall Street Skinny Kristen and Jen
Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager

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Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager

Carly Agar | Customer Success Career Coach

127. AI Won't Replace You as a CSM (But It Does Raise the Bar) - with Dan Ennis!

July 01, 2026 3:00am 45 min

AI is not coming for your Customer Success job, but it is changing what great CSMs look like.In this conversation with Dan Ennis, Senior Director of Customer Success at Workato, we unpack what hiring leaders are actually...

126. 5 CSM Interview Mistakes That Cost You the Offer

June 24, 2026 3:00am 15 min

The interview mistakes costing you offers are probably not the ones you think they are.In part two of this series, I'm breaking down the final five interview mistakes our coaches see Customer Success candidates make over...

125. 9 Reasons You Freeze in CSM Interviews (And How to Fix Each)

June 17, 2026 3:00am 16 min

How many times have you walked out of an interview and immediately told yourself, "I'm just bad at interviewing"?In part one of this two part series, I'm breaking down four of the biggest reasons Customer Success candida...

124. How This CSM Got a 40% Interview Conversion Rate (With Special Guest, Mariia!)

June 10, 2026 3:00am 31 min

Most Customer Success job seekers track their applications. Mariia tracked the data behind her entire job search.In this episode, I'm sitting down with Mariia, a Customer Success Manager who recently landed her dream rol...

123. 3 Things CS Job Seekers Waste the Most Time On (That Aren’t Getting Them Hired)

June 03, 2026 3:00am 22 min

What if the reason your job search is not working has nothing to do with your experience and everything to do with the things you keep wasting time on?In this episode, I’m breaking down the three biggest mistakes I see C...

122. 5 Ways Top Performing CSMs Use Champions to Drive Adoption, Expansion & Renewals in Their Accounts

May 27, 2026 3:00am 29 min

What if the biggest opportunities in your accounts are being left on the table because you are treating champions like power users instead of strategic partners?In this episode, I’m breaking down the five specific ways t...

121. How to Land a Customer Success Job You Actually Love (Not Just Any Job)

May 20, 2026 3:00am 26 min

The people landing the best Customer Success jobs right now are not the ones applying to hundreds of roles.In this episode, I’m breaking down one of the biggest mistakes I see customer success job seekers making and why ...

120. He Applied to 1,000 CS Jobs and Got 0 Interviews. Here's What Finally Worked

May 13, 2026 3:00am 33 min

You’re not getting rejected because you are unqualified. You’re getting rejected because you are playing the job search game the same way everyone else is.In this episode, I’m sitting down with Michael, who applied to ne...

119. 4 Steps to Build a Business Case for Your Own Promotion in Customer Success

May 06, 2026 3:00am 22 min

What if the reason you’re not getting promoted has nothing to do with your performance and everything to do with how you are positioning it?In this episode, I’m walking you through a simple four-step framework to build a...

118. 7 Mistakes That Are Making Your CSM Interview Stories Land Flat

April 29, 2026 3:00am 22 min

Why do you walk out of interviews thinking you nailed your answers… but still don’t get the offer?In this episode, I’m breaking down the seven mistakes I see candidates make when answering tell me about a time questions ...

117. From Laid Off to Director of CS in 60 Days (the 2 Moves That Made it Happen)

April 22, 2026 3:00am 16 min

What if one message could instantly get you into a final round interview?In this episode, I’m breaking down the real story of how one senior CS leader went from getting rejected in final rounds to landing a Director role...

116. 8 Negotiation Mistakes CS Job Seekers Make (That Cost Them Money)

April 15, 2026 3:00am 21 min

What if the only thing standing between you and a higher offer is how you negotiate it?In this episode, I’m breaking down the 8 negotiation mistakes I see customer success job seekers make that quietly cost them thousand...

115. The Passive Job Search Is Dead (And Hiring a Recruiter Won't Save You)

April 08, 2026 3:00am 16 min

What if the reason you’re stuck in your job search… is because you’re not actually searching at all?In this episode, I’m breaking down why “passively looking” isn’t a strategy (it’s a comfort zone), why handing your resu...

114. From Senior CSM to People Leader: How to Bridge the Experience Gap

April 01, 2026 3:00am 20 min

What actually separates a great Senior CSM from someone who’s ready to lead a team, and why does that jump feel so much harder than it should?In this episode, I’m breaking down the real gap no one talks about when steppi...

113. Mass Applying to CS Jobs Is Seriously A Horrible Idea. I’ll Explain Why

March 25, 2026 3:00am 22 min

Mass applying to jobs might feel productive, but what if it’s actually the exact reason you’re not getting hired? Because after a year of digging into the data, talking to recruiters, and studying how these systems reall...

112. He Spent 2.5 Years Applying to Jobs the Wrong Way. Here's What Finally Worked | Client Spotlight

March 18, 2026 3:00am 28 min

What if the reason you’re not landing interviews isn’t your experience, but your strategy? In today’s episode, I’m sharing the story of Junior, a Customer Success Manager who applied to over 1,000 jobs across 2.5 years a...

111. The Expansion Playbook for CSMs Who Hate Selling

March 11, 2026 3:00am 23 min

What if the thing standing between you and your next promotion as a CSM isn’t working harder but learning how to spot expansion opportunities without ever feeling like a salesperson?In this episode, I’m breaking down two...

110. How to Nail a CSM Interview Presentation (3 Things Companies Are Grading You On)

March 04, 2026 2:00am 21 min

What if the reason you keep coming in second place in your CSM interviews has nothing to do with your experience and everything to do with what you’re missing in the presentation?In this episode, I’m breaking down the th...

109. How to Get Promoted Internally in Customer Success (When a Role Opens on Your Team)

February 25, 2026 2:00am 19 min

Bold move, but here it is… being a top performer isn’t enough to land you that internal promotion you're eyeing. And if you think your KPIs will carry you to the next level, think again.I get this DM all the time, “Carly...

108. How to Land a Customer Success Job in Under 90 Days in 2026

February 18, 2026 2:00am 19 min

If your customer success job search has been dragging on for months, the problem probably isn’t your experience — it’s the strategy you’re using. On today’s episode, I’m pulling back the curtain on exactly how my clients...

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